Subscription Policy
Subscription Policy
Subscription policy: By joining VELORIA+, you're unlocking a smarter way to shop. Your subscription means recurring charges based on your selected frequency, charged automatically to keep your benefits flowing. Manage or cancel anytime through your account dashboard—you're always in control.
Join the VELORIA+ Experience
Ready to elevate your shopping? Simply checkout with the VELORIA+ option in your cart—it's automatically applied for your convenience. Once your order is placed, you're officially part of our exclusive monthly membership. Prefer to shop without VELORIA+? No problem—just select "Checkout without VIP Circle" in your cart menu. Try it for just $2.95 your first month, then $30/month after.
Credits That Work for You
Your store credits never expire—use them whenever inspiration strikes. For every $1 you invest in PEAKFUL+, you earn $1 in store credits. That's $30 in credits every month. First month on a trial? You'll receive credits matching what you paid for that trial period.
Billing Made Simple
Your payment method is charged automatically on your renewal date—effortless and seamless. We accept all major credit cards and payment methods available at checkout. You'll receive an email confirmation before each billing cycle, so you're never surprised.
Flexibility First: Modify or Cancel Anytime
Life changes, and so can your membership. Cancel anytime by logging into your account or reaching out to our customer service team. Just make changes at least 48 hours before your next billing date. Access your customer profile through the icon in our main menu or footer menu to view your credits and manage, cancel, or pause your subscription.
Need a Break? Pause Your Membership
Taking time off? Pause your subscription for up to 3 months. Simply log in, select "Manage Membership," and hit pause. Your subscription automatically resumes after the pause period unless you extend or cancel.
Transparency You Can Trust
We believe in clear communication—no surprises, no hidden catches. Here's how we keep you informed every step of the way:
- Header announcement: "Shop Smarter with VELORIA+" displayed site-wide
- Home page: Our "Introducing VELORIA+" section clearly explains that membership is automatically applied at checkout and how to opt out
- Product pages: Two information badges about VELORIA+ (under price and product info) with popup details when clicked
- Direct links: The VELORIA+ popup includes a hyperlink to this Subscription Policy page
- FAQ page: Comprehensive answers about membership, accessible from product pages and footer menu
- Footer menu: Easy access to Subscription Policy, "How VELORIA+ Works," FAQ, cancellation policy, and member login
- Cart page: VELORIA+ benefits listed clearly, plus a visible option to checkout without VIP Circle
- Cart page: Monthly charge ($30/month) displayed with direct link to our subscription policy
- Checkout notification: Clear notice that VELORIA+ is a monthly subscription
- Purchase cancellation policy: Available on footer menu and checkout page
- Email confirmations: Sent when you join and before each monthly charge
Refunds & Questions
Because you have multiple opportunities to opt out and are notified at every touchpoint, refund requests are evaluated case-by-case. Cancel anytime through your customer account (accessible via footer or main menu) to avoid future charges.
We're Here to Help
Questions about your VELORIA+ membership? Reach us at support@veloriajewelry.co—we're always happy to help.